Testimonials
In this fast paced, ever changing world and state of affairs of the economy, deciding to make a change to Corporate Aviation was one of the biggest leaps of my life. I spoke with someone who did the same a year earlier and she told me about Susan and how her course was the main reason she was now employed full time by an owner only after a few flights! I took Susan's class and soaked up everything she said, taught and wrote in her training manual. That manual goes with me on every trip! There is a definite advantage not only in attending her training, the wealth of knowledge she holds, but in the recognition of her name and reputation when interviewing for a position.
On my first flight I felt as though I had actually already done it before, that I had worked my first trip because everything that happened was just like we had learned and discussed in her class. No one had a clue on my first flight that it was my actual first flight! Many times I kept thinking ... this is exactly what Susan said it would be like ... and then my mantra ... "What would Susan do?" The investment was well worth it, and this career path itself is worth its weight in gold. You will feel you made the best decision in your life when you are taking off on that sleek corporate jet!
Cathy Brokaw
Southern California
November 2009
After having been a commercial flight attendant for over 19 years, I pursued another career, but I soon realized that a continuing career in aviation is what I want. I was always fascinated with business aviation and began to research how to become a Corporate Flight Attendant and in my research I found Susan Friedenberg's Corporate Flight Attendant Training program. After chatting with her, I decided to sign up for her course, "Corporate Flight Attendant Training."
Coming from a commercial background, I was somewhat apprehensive, but Susan allayed my fears. Soon after she came into the room, her classy style, wit, and charm became evident. I knew then that I had made the right decision. There was never a dull moment in her class.
Susan's training has given me the tools I need to help me achieve my goal of being a corporate flight attendant. I feel that one absolutely should not go from commercial to corporate flight attendant without taking this training program offered by Susan Friedenberg. You get a large amount of information in a short amount of time, but she covers everything you need to know and some things you hope not to encounter (Being Banished). The manual which you receive is a wonderful reference to which I can always refer. After the course, I felt empowered and confident that I had just attended the best training, and am now capable of executing almost any task and can market myself. I am also impressed by the continuing support and encouragement which Susan gives you. She is never too busy to answer e-mails or talk with you on the phone.
Recently, I took Susan's course, "Interview for Success Training." The course has given me the tools, knowledge, and skills to enhance my abilities to market myself in this stressed economy. After these courses, I can truly say that I concur with the opinion of those who say that Susan Friedenberg and her courses are ABSOLUTELY THE BEST.
Leslie Allen
Baltimore, MD
September 2009
My passion for aviation has been long standing. I worked commercially and loved my lifestyle, however, I wanted a different career in aviation! After flying for only a few years I took the plunge into business aviation. I saved up all my nickels and dimes and wanted the best training that would give me the best tools for success. I felt as though I had done all the research that could possibly be done ......... until I took Susan's necessary training class (FlightSafety is also a must). I can say with utmost certainty that the knowledge that Susan bestows upon you is imperative to being a success in this industry. Susan has exceptional experience, passion, and wisdom to share with you that will highlight your already shining attributes and skills. She gives you undeniable resources, a wealth of knowledge, secrets of the trade, and the confidence to get out there and get a position and have a successful career in business aviation. You will walk away from Susan's training empowered with a provision of knowledge and a fortune of opportunities. Her mentorship does not end when training is over. Susan has extreme loyalty, dedication and respect for those that she trains. She continues to be support for me via E-mail or phone and a chuckle when you need it most. In a competitive industry that is ever-changing, I believe I have been trained by the best, and in this industry "THE BEST" is a pre-requisite!!!! So get trained and get your fly on!!!!!!!
Good Luck
Raelyn Maxwell
Chicago, IL
June 2009
Through Susan's Corporate Flight Attendant Training, I learned the most professional and essential skills to begin my career as a business aviation flight attendant. She trains you to feel competent in all of the onboard safety aspects of being a flight attendant, and furthermore trains to you serve your customers with the highest class of service through amazing catering techniques, customer relations and impeccable food service. Not only did she teach me useful skills in the field of corporate aviation, but she also gave me the confidence to use these tools to excel and fast forward my career. Without Susan's stories and lifes lessons, I would not feel as comfortable onboard as I do today. And I am flying! Thank you, Susan!
Kelly Colgan - Corporate Flight Attendant
La Crosse, WI
April, 2009
RE: Corporate Flight Attendant Training with Susan Friedenberg
My decision to pursue a career as a Corporate Flight Attendant was not made lightly; the decision was made after careful consideration of the commitment and effort that would be required. We all have a story; the life changes and the training were no small sacrifices for me. But at the same time, it was clear that I could not launch this career without considerable help, and so I enrolled in Susan's training class.
Her program not only teaches and strengthens the skills that are needed as a corporate flight attendant, but also teaches you to apply these same skills to the process of finding a job in the field. The same flexibility, persistence, confidence and grace that are required on the job are equally required in navigating one's career. This approach helped me realize that there was no single perfect path to launch my career, and that barriers, uncertainty and lingering doubts were distractions that needed to be managed and overcome.
Susan's extensive preparation and hands on training, coupled with her considerable experience and wisdom, allowed me to move forward confidently into a very competitive industry where I had very little real experience. My steps were carefully and professionally guided all along the way, which allowed me to keep moving forward despite obstacles. When my break finally hit, I was ready for it: I had the skill set, the attitude, and the knowledge I needed to book the job because of my experience in Susan's class.
A Corporate Flight Attendant is like a professional event coordinator, people person, safety professional, chef, sommelier, waiter, and a source of comfort all rolled into one. As I meet and talk about career preparation with other flight attendants, it is evident that Susan's training, especially her "day in the life" approach, together with her generosity of detail and personal experience, is the best preparation out there when it comes to truly understanding the demands and joys of this career, and how to get into this field. I have zero doubt that Susan's training was a critical component in setting me up to succeed, in the shortest time possible for me to do so.
Oh, by the way, I booked the job and I love my career.
Carla Negri, California
Corporate Flight Attendant
March, 2009
I wanted to take a moment to send you an E-mail to thank you for being an integral part of an amazing venture in my life. I will never forget it, New Year's Eve 2007, as I spoke to you for at least one hour on the phone to discuss my decision to become a Corporate Flight Attendant. You told me that if I had the drive, the determination, and the ability to market myself then you would give me all the tools needed to pursue a career that not only would be amazing and self-fulfilling, but incredibly exciting! You did just that. So.... Thank you!!!
Since your class, which is almost a year ago to the date, I have flown on over eight different corporate aircraft traveling from the West to East coast of the United States, to several countries in Europe, South America, and to the Middle East. Your class gave me the advantage to have inside knowledge of the "do's and don'ts" of the business. Even though I was raised in the restaurant business and had commercial airline experience, nothing could have prepared me for what I encounter in private aviation on a daily basis... except your class!
Your class was taught with humor and all the "hands on" experience gave me the insight to not ever get "banished"! Thanks to you I stay very busy as a Contract Flight Attendant and I count my blessings everyday that I am afforded such incredible opportunities in the private aviation business.
I would wholeheartedly recommend and advise anyone to take your class who is interested in pursuing a career as a Corporate Flight Attendant.
Please let me know of the next class date that you will be conducting in Southern California, as I would love to come and visit!
Keep In Touch! Thanks Again!!
Michelle Vangelos - Southern California
March 1, 2009
As I read through the testimonials on Susan's website written by previous students of her training program, I became hooked and called her that day. She was so pleasant and encouraging to talk to. I attended her August 2008 'Career Track Program' in conjunction with the amazing trainers at FlightSafety International. I did not have any previous business or commercial aviation 'work' experience but had attended a small aviation college in New Hampshire and I am also a private pilot.
Susan's course answered EVERY question I had about business aviation and today's corporate aviation flight attendants duties. The small class size allows her to offer every student more than enough attention and devotion. The first time I spoke to her, I could tell she shared a strong passion for aviation just like me. The daily Rudy's catering order we received out of their Teterboro location was an amazing opportunity for me to experience just what it would be like to have boxes of packaged food arrive all at once and have to break down the catering, store, plate and present, not much different from an actual trip.
Susan's manual has become a bible for me today. Any question I have, whether it is running my own business as a contract flight attendant or dealing with no caterers in a foreign country, the manual will help answer or guide you to finding the right answer. The four day course offered a lot of information and was also fun to attend. There was not a day that went by that I did not learn and laugh at the same time. Her personal experiences were the best part for me. She shared the good and the bad because she wants each and every one of her students to be the best that they can be.
I still today, almost six months later, stay in contact with Susan regularly. She has been a huge help for me and has always offered encouraging and positive remarks. When I mention to flight department managers, chief flight attendants or any flight operation employee that I have attended and completed her program, they always recognize her name and have heard of the amazing students that have resulted from her training. Not only do I consider Susan to be an amazing instructor who genuinely cares about her students and our industry as a whole, but also a friend. For anyone looking to become a corporate flight attendant, Susan's training program is a must if you wish to be regarded as one of the best in our industry.
Alexander Vidoli - Boston, MA
January, 2009
Having taken Susan's Corporate Specific Flight Attendant Training Course was one of the best things that I have ever done. Learning how to plan for catering in any situation, and how to properly store food for safety, as well as convenient access, was a life saver when I flew four passengers to Greece and the Greek Islands. It was an 11 day trip on a Cessna Citation X which had NO REFRIGERATION at all, basically no galley space AT ALL and a microwave oven the size of a picture frame!!! Challenging???? I'll say!!! Without the knowledge and skills from Susan's class, the trip could have been a disaster.
Sincerely,
Myra - Breckenridge, Colorado
January 2009
I took Susan's Corporate Flight Attendant training class in February 2007. I was making a transition from selling my own business and then relocating. It took me several months before I actually pursued looking for a "place" in the business aviation industry. After 6 short weeks (although it seemed like eternity), I landed my first flying job. I took my emergency training with FACTS but felt I needed "more training" in the actual day to day responsibilities of a corporate flight attendant. I was starving to know "EVERYTHING" this wonderful and exciting career change was to bring me. Although I had experience as a commercial F/A with American Airlines in my younger day, I knew this was going to be so different from commercial flying and I was to be the "only" flight attendant on board. I did not want to make any mistakes and did not want my passengers to know that I was "new" to corporate.
I did some research and received some information through the NBAA (National Business Aviation Association) and Susan's company was included at the top of the list. She was teaching something different from the mandatory corporate specific emergency training. This was what I was looking for!!! I pulled up her web site, read EVERYTHING and then called her. I had questions for her about myself and she basically "interviewed" me over the phone. She was not a high-pitched sales lady trying to steal your money. You had to qualify to attend her class. She would not waste her time accepting the "wrong material" for this industry and have you waste your money as well. She convinced me that I needed her training to be knowledgeable, efficient, organized and marketable AND she was right.
Susan's classes are small so it is like getting private tutoring. There is teaching material, watching films, hands-on training with a real aviation caterer. All of this education was extremely valuable and made you in tune to real life situations on the aircraft. She has her 300 page "Bible" that she has spent countless nights writing and revising (and probably still is). This book is worth its weight in gold. It gives you step by step instructions and information on everything you need to know pertaining to this business. It's comforting to know that you will always have something in which to refer. She makes sure you understand what she is teaching and gives you different scenarios to solve.
This is an intense 4-day class and was worth every minute. When I finally had the opportunity to board a private jet, everything she had taught became clearer. I had been out of the aviation business for many years and this class really gave me a jumpstart. She teaches the ins and outs of the industry and from her many experiences and does not sugar-coat this wonderful and satisfying career but also the blood, sweat and tears that go along with it. It is hard work and even harder breaking into the industry. If you love flying and want to be a part of the corporate world, every ounce of knowledge you obtain and the persistence to make your dream come true is crucial. Susan will not only give you all the information you need but she is there to continue giving you support and guidance when you need it. She is a wonderful teacher, great mentor, loving friend and her greatest reward is her students' successes.
Sandy Lyon - Dallas, TX
Corporate Flight Attendant
January 2009
Susan Friedenberg's "Corporate Flight Attendant Training" was a wonderful and exhilarating experience. The course she delivered gave me the information to help achieve excellence at every step of the way in this career change. After coming from a commercial aviation background I acquired the confidence and support to flow expeditiously into the corporate aviation world.
After completing Susan Friedenberg's course, I continued to receive excellent tips on how to market myself and the self assurance which helped me land my first Corporate Flight Attendant job.
I thank Susan whole heartedly, she is the best! I would highly recommend her training course to my flight attendant colleagues who wish to make that transition from commercial to corporate aviation. Susan's course will give you the confidence, grace and industry knowledge for a smooth operational flight.
Leslie Allen - Silver Spring, MD
November 2008
Dear Susan,
Please accept this testimonial as the highest reference I can give. I want to thank you for all you have done and continue to do for me and I'm hopeful that you understand that this letter could in no way say it all.
After a rewarding and successful hospitality career working for three cruise lines, a luxury rail product, restaurants & resorts in Aspen, Vail, Keystone, Jackson Hole, plus a hotel in Sydney, Australia, I wanted an even greater challenge. My desire was to combine my love of aviation and travel, with my international hospitality background. I wondered if there were companies who hired and trained people with my skill set to become private or corporate flight attendants.
I knew I had impeccable credentials, a powerful work ethic, and a confident desire to break into a new industry but I had no "live" experience on a business jet. So, I started researching on line. One night back in September 2008, I was on line for hours reading articles. The deeper I dug, the more fired up I became as I discovered there was actually a small but elite career field for Corporate Flight Attendants. I was onto something. I discovered you by reading an article that you had written on the need for a trained third crew member to act as a safety device in the cabin of business jets. Your business phone number was printed in tiny text at the bottom of that article. I called, and you answered.
Over the next week we discussed my fantastic hospitality background and career aspirations. You made it clear that if I was willing to step up and go for it you would lead me down the right path, give me the best training in the industry and support me once I graduated from both your class and from FlightSafety International's Part 91 egress training. You also made a point that I should think very clearly about the challenges and financial commitments that lay ahead and to only make the decision after carefully reviewing all my options. You told me that even after taking your class as well as the FlightSafety training class there was no guarantee I would get hired by anyone unless I was willing to work at it every single day.
That was the challenge that I needed and to this day I am inspired because I am making it happen virtually on my own and when I do get that first flight the reward will simply be greater than any other because I took a huge risk and it paid off. Your intense 4 day class was riveting, rewarding and filled with so much resourceful detail. I'm supremely confident that when I do get that first call for a trip I'll know exactly what to do.
You're an awesome lady. You continue to answer the phone every single time I have called or e-mailed you. You continue to lead, assist and inspire me. You have connected me to so many resources that there is in no way in my opinion that any person who desires to be a Corporate Flight Attendant can do so with out your mentoring, leadership and most importantly your training class. I'm proud to be "Susan Trained" Hey, look up in the sky! It's a bird, it's a plane, no wait - that's Leo T. Flynn and he's executing flawless in-flight catering, traveling the world and having a ball.
Leo T. Flynn Corporate Flight Attendant
Atlanta, GA
November 2008
When I first read the testimonials of other corporate flight attendants on Susan's Web site who had attended her training class, I wondered if the same success could happen for me. I had been an ATA Airlines Flight Attendant for going on fifteen years when suddenly ATA folded. I was in Honolulu, Hawaii when it happened and I was not ready to give up flying or the life style, so I knew I had to hit the ground running. ATA folded but I did not. Life is about taking chances so I followed my gut and called Susan, and it is a call I will never regret. Not only is the Corporate Flight Attendant Training by Susan C. Friedenberg worth it, the one on one coaching after her training is worth it's weight in gold.
Now, a CEO of a Fortune 500 Corporation is considering employing me to fly for him and his family. I am currently flying contract for more then one corporate aviation flight department in Chicago. Flying contract / freelance is a business and you have to know how to adapt to it and work it as a business women. I learned that in Susan's training class. I feel that Susan's class empowers you to realize yourself as a business person in corporate aviation. Susan is a teacher, mentor and friend.
This class is not just for those who want to get into corporate aviation, but for anyone who is serious about being a corporate aviation flight attendant and running their new career as a successful business person.
G.LaCoste - Chicago, IL
November 2008
Susan's training was informative, fun, and provided me with resources to aid in my success. The classes also provided an insider perspective of the politics within the industry as well as thoroughly explaining each aspect of the job description in an easy to understand format. Susan has made it possible to reap the wisdom of decades in the industry in just a matter of days! The training is worth every penny and you may even make a few friends (free of charge). Susan does not accept everyone who is interested in her program, just those she believes the industry will serve well. So if you are accepted into Susan's training, just add to that a little perseverance with some footwork and you've got a recipe for success in an exciting field of work. I would recommend Corporate Flight Attendant Training to anyone who is seriously considering a new career in Corporate / Business Aviation. Good Luck and Enjoy!
Kerri Russi - Northern California
Class of June 08 - Atlanta, Georgia
Susan,
I wish to thank you so very much for formulating an exceptional training program. After speaking with you over the phone and inquiring about your course, I knew that I was making the best decision in selecting your program.
Through out the course of the week I was delighted by how you personify such pride and love for the business aviation industry. The structure and delivery of your class was exceptional and conducive to understand the magnitude of my responsibilities and new career as a corporate flight attendant.
You sincerely show your dedication and love for the industry by the implementation of your tremendous training course. Your commitment to safety awareness as well as the image of what a professional corporate flight attendant should be viewed as, is held in regard to all in the business aviation industry.
By the end of the training, I truly felt as though I was equipped with all of the knowledge and information needed to pursue my goal. Every minute detail pertaining to the vast responsibilities of this type of flying and how to conduct myself in a superior manner was articulated to me.
As I continue to pursue a position, I am not surprised by the positive feedback I receive from prospective employers within this industry on your exemplary reputation when they learn that I have taken your course. I am very appreciative of your time after the training and your continued support of me as I seek a position as a corporate flight attendant.
It is my hope that I can be regarded with the same class, sophistication, professionalism and dedication that you have acquired through your experience in the aviation industry.
Sincerely,
Rose Ann Diguglielmo - New Jersey / Connecticut
October, 2008
There should still be an art to being a flight attendant. In-flight service should still be elegant and stylish, and air travel should still have a feel of glamour and adventure to it. At least that's what I believe.
As a commercial airline employee and former flight attendant, I am completely disillusioned as to what flying has become today. Enter Susan C. Friedenberg, who completely opened up a new world of possibilities for me with her Corporate Flight Attendant Training. I knew nothing about business aviation prior to attending her class, and the second I sat down in the classroom, I knew that this was the kind of flying I was meant to do. When people say that they can't imagine working on a corporate aircraft without her training, it's true! Susan will not sugarcoat anything for you. She gives you the true reality of the diligence this job demands, and what clients will expect of you as a corporate flight attendant. But she also gives you the confidence to go for it. I left class with a new sense of who I could be: A savvy professional, who knows exactly how to secure a corporate flying position on a business aviation aircraft, work an international trip with aplomb, order fantastic catering, and establish myself in the business aviation community. And that's exactly who I am today.
I recommend this training to my fellow commercial flight attendants who want to take their career to "new heights," and also for anyone who isn't afraid of working hard for something fabulous.
Hannah Brown - Pensacola, Florida
October 2008
"Susan Friedenberg' s Corporate Flight Attendant Training course is a must. It should be required!
It's chock full of insiders information forged from her many years inside the industry.
There is no place you can get this kind of comprehensive information which is absolutely necessary to break into this field.
I'm certain this information as well as her passion and commitment to her students is the reason I got the first job I interviewed for."
Kendall Pettygrove - NYC, New York
October 2008
I knew I wanted a career as a Corporate Flight Attendant, yet I had no prior aviation experience before going into Susan's training course...
In four days, Susan was able to give me all the information I needed to know in order to start and maintain a career in the Business Aviation industry. The resources were just as plentiful, including extensive coaching on menu planning and ordering from Business Aviation specific caterers, what to do when those are not at hand (overseas) and how to conduct myself in this industry. We covered business tools, trip preparation, in-flight conduct, etiquette and service.
During Susan's training and ultimately with her practical help and encouragement after the training, I got my first interview with a major charter operator that ultimately gave me my first flight. They appreciated the effort, time and investment I made in this new career and felt comfortable placing me on their aircraft with their customers on my first flight knowing that I had completed Susan's training.
I knew exactly what to ask and which aspects of my non-aviation experience to highlight during my initial interviews. When I got my first trip sheet I knew how to read it, plan a menu accordingly and how to conduct myself with the rest of the crew. I felt extremely confident and started growing my personal experience.
Susan has been and remains a true, warm support system to me in the industry. She has given me numerous personal pointers, contacts and recommendations and helped launch my new career.
Thank you, Susan for my new flourishing career!
Sansan Fibich - Corporate Flight Attendant
New York City, NY
October 2008
How can I sum up Susan, her program and what she has done for many in this industry! When I decided to change careers and enter the Corporate Aviation Industry my search connected me with Susan Friedenberg's Corporate Flight Attendant Training Program. I called Susan and we began to discuss the reality of me entering this forum with no background, and older than most. She was honest, blunt and very empowering and did ask me many questions before accepting me into her program. She does not accept everyone. She wants to make sure that you have what it takes to do this type of flying and is careful about her students. I completed "Corporate Specific Aviation Safety Training" first then her course and restructured my career path. Her training was crucial for me especially after trying to incorporate myself "into" the industry. Susan plays every scenario in her training with Corporate Aviation / Business Aviation. I have spoken with many seasoned corporate flight attendants in the past 8 months who really didn't want to empower a newcomer with their knowledge.
Susan's experience is superior to her peers and she wants to pass that along to her students. It is a tough industry to break into. Susan gives you the inside look at what really goes on and how to get connected in this industry. The whole first day of this training is what she calls "business application" and it is powerful. She brings class and the true meaning of service to what a corporate flight attendant is all about.
I am proud to say I took my first flight on a Global Express/91 recently and have no doubt many more will follow. Susan has become not just a mentor but a friend. All this to say Susan Friedenberg, her training program and her "Friedenberg Trainies" are beginning to transform the industry, and we are making a difference!!!!!
Liz Murakami
Corporate Flight
Orange County , CA
May 23, 2008
Susan's course came highly recommended from so many people in the business aviation industry that I decided to take her training following my initial safety training at FlightSafety. It was just about the most intensive schooling I've ever had. Susan's enthusiasm, knowledgeableness, and thoroughness gives you a leg up in this industry to be sure. For your added convenience you get a whopping manual so you won't forget a thing! This is important, don't feel overconfident and leave home without it, or at least without reading it the night before a trip and most certainly your first trip!
In case reading through it isn't enough to calm you, Susan also maintains contact and coaches her students regardless of when she trained them. You'll be rolling with the stories of mishaps and follies you hear through this training; mistakes of others that you can avoid because you will already know about them! (Ahem, "the manual" says Susan in a charming little reminder) This is an amazing career, but certainly a particular one, so avoiding silly errors counts. All I can say is don't eat the day before your training, get plenty of sleep the night before, and get ready to stuff yourself both with delectable gourmet fare and know-how. Thanks Susan and good luck newbie flight attendants!
Elizabeth Ferris - Contract Flight Attendant- Connecticut
February 2008
I was a commercial flight attendant for 4 years, I loved my job, traveling to different destinations and meeting new people. After September 11, 2001 everything changed and I was forced to go back into the corporate world doing the 9 - 5 daily routine. Within 5 years I moved 5 times, and after the last move I decided that I was going to get back into flying, but knew commercial aviation was not an option. I researched corporate aviation and found that without specialized training you basically could not enter this world without the training.
I contacted Susan Friedenberg; we spoke about what I currently did, why I wanted to make a career change and what it takes to become a corporate flight attendant. I decided to take the plunge, invest in myself, and regain control of my life and to attend Susan's training.
The class was intense, exciting and informative. There was so much information to absorb I left each night and collapsed in my room - just trying to process it all. It was totally different than commercial aviation. In commercial there were other flight attendants to ask and assist, there was a process to follow and policies and procedures. In corporate aviation you are solely responsible for every aspect. I remember one day we were in the Falcon 2000 cabin trainer at FlightSafety where Susan teaches her training and Susan was role playing the client / passenger. The scenario was she had a large bag with valuables in it and we were getting ready to take off and I was the flight attendant. Well, needless to say I didn't last five seconds in corporate aviation, because I was still thinking commercial. That is probably one of the most valuable lessons I learned. I needed to retrain myself to think in an entirely new way.
I know that without going to Susan's training I would have never been able to break into this industry. Thank you and I wish you many years of continued success.
Karen Kurtz
King of Prussia, PA
February, 2008
I just want everyone to know what an AWESOME experience and training the Corporate Flight Attendant Training class was and instructor Susan Friedenberg is!! She delivered everything she promised and more. Once you get to class be ready for take off and "hold on to your hats" because you will be blown away by the intensity and wealth of detailed knowledge, information and experience she provides! She supplies a "Susan Manual" with all the details you will ever need. I CAN'T IMAGINE BEING A CORPORATE FLIGHT ATTENDANT WITHOUT THIS TRAINING!!!!!! Her goal is to make her students the best in the industry and it is absolutely evident by her all consuming passion. We had a great time... we laughed a lot!!! We also ate a lot!!!! I truly don't know how she does it but she continues to keep in touch and motivates me / us long after the class is over. She has given me confidence and friendship. She is a classy lady.
Thanks for EVERYTHING, Susan !! Warmest wishes for your continued success.
Rita Hydro
Jim Thorpe, PA
January 2008
I've been in Real Estate for eight years, and as you may all know the market is really slow right now. I needed to do something different, I needed a career change. In the back of my mind I always dreamed about being a flight attendant, so I decided to do some research and came across Susan's Web site. I decided to call her and soon realized how passionate she is about this industry. I knew right away this is what I wanted to do and I knew I was going the right way and with the best. I attended Career Track, Susan's training and FlightSafety's training. I also took her Interview For Success Training, which was fantastic and by the end of both training's I had all the confidence and the skills to excel in this industry. After 6 weeks of taking her trainings, I landed my first interview and two days later they called me for my first trip! Surprisingly I was not nervous at all because I knew exactly what to do from the time I received the trip sheet, to the catering to the cabin procedures. Everything I learned through her training came into place immediately, and it was like I had been doing this forever. I now know that her training was the best investment I have ever made and I know you will feel the same way after taking her training. Thank you Susan for your support, you're truly the best. Keep up the good work.
Beth Bellini
Cranford, NJ
January 2008
Susan,
I would love to thank you for the tremendous knowledge and insight I received taking your Corporate Flight Attendant Training and Interview For Success Training. I was hired for a full time position after my second interview! My first trip with this account (who is now my employer) was with the CEO of a company and on his Challenger 601. I felt confident with all of my training and carried out my duties with comfort and success, creatively incorporating all of the valuable information you shared throughout the training. This was a new career choice for me, and you made me feel like I had been doing it for years! I have already been commended by my superiors for my superb service. I will be forever grateful for your loyalty to this industry and me as your student and now friend.
Respectfully,
Wendy S Frazier
Atlanta, GA
September 2007
Thank You From Canada!
Taking Susan's Corporate Flight Attendant Training in Atlanta Georgia (February 2007) gave me the knowledge and confidence to venture out on my own as a 'contract' Corporate Flight Attendant and begin working for myself.
Although previously employed as a full time Corporate Flight Attendant for over 5 years in southern Ontario, I was amazed at how much more I should have known about my own job after taking Susan's in-depth three day course!
Landing contract work in Canada is much tougher than it is in the U.S., but having Susan's training on my resume gives me a distinct advantage when negotiating my next charter flight. I only wish I had discovered Susan years ago!
She is a fantastic instructor, passionate about her work and dedicated to change the mind set of law makers when it comes to cabin safety.
Thank you Susan for all your help and continued support! As you already know, you have become not just a mentor but a very good friend of mine.
I wish you all the best!
Krista Devitt
Hamilton, Ontario
Canada
September 2007
For anyone contemplating a career as a Corporate Flight Attendant, I would strongly suggest Susan Friedenberg's training. Susan has invested every bit of her energy, knowledge and experience into her training program, and her goal is to make everyone of her students "the best in the industry". The training was excellent.
Her 3 day course was incredibly thorough, detailed and concentrated. Every aspect of the business was covered in detail, giving me the confidence to feel fully prepared to take a trip at the end of the course.
There is so much to know…. and we know it, because we are "Susan trained" !
Thank you Susan for the interest and extended support you take in everyone of us and for continuing to be with us long after the course is over.
With sincere appreciation,
Cosette R. - Northern California
August 2007
I would just like to thank Susan for being such an excellent Corporate Flight Attendant Instructor and a wonderful woman. Her 3 day training class was very informative, fun and really helped me on my first trip that I was fortunate enough to receive only one week after attending her training program at FlightSafety in Teterboro. Susan's enthusiasm and knowledge of business aviation and the corporate flight attendant world is infectious. I am very grateful for her teaching, coaching of me and her follow up to my E-mails after the completion of the class.
Thank you again Susan and I wish you continued success.
Glenn Bonfili - San Diego, CA
July, 2007
Deciding to make the transition from being a commercial flight attendant to a corporate flight attendant is actually a major transition. It isn't as easy as you think. I didn't know the first step regarding how to get there! I searched all over the Internet, and found Susan's Web site. I read every word of it. I made the leap, and just completed Susan's corporate flight attendant training in Boston in April.
After completing this intensive, informative, and overwhelming training, I cannot believe that there are corporate flight attendants doing this career without having taken Susan's three day training course. I now realize that I would have walked into an unknown environment making many mistakes by not knowing everything I now know. It is unbelievable to me the amount of confidence, knowledge, and hands-on catering experience I learned in three days as well as marketing myself for this industry. I can tell you that taking this course is the key component to success in the corporate business aviation world. Having Susan's training on my resume has given me a boost to interview with some of the best corporate aviation departments in my area.
Kelly Hennelly
Boston, 2007
I have been a commercial flight attendant for the past twenty years, and boy has the industry changed! To make a long story short, I got sick and tired of all the drama, aggravation, delay's, mechanicals, and the Grey Hound Bus crowd I was hauling all over the planet. I thought to myself there has got to be a better way?
I always wondered how the flight attendants on those beautiful corporate jets got that kind of flying job. I did some research and found Susan Friedenberg's Web site. It forever changed my life. I now have hope for the job I have always loved and really wanted. I can still travel, meet great people, have flexibility with my schedule and make great money.
I now fly for several different corporate flight departments as a contract flight attendant, and I have learned so much. Susan's training gave me the tools I needed to become a great corporate flight attendant. Her training gave me the confidence I needed to go out there and get the job! It only took me a few weeks after her training in Atlanta.
After Susan's training I attended ALTEON'S emergency training in Long Beach and the two training's combined was the educational process that I needed (and so do you) to have your resume looked at and taken seriously.
Susan has become a mentor and a friend, and helps to guide you well after your training is finished. I don't believe you can just go out there and wing it ...so to speak ! Fly Safe... Best of Luck to all of you that are serious and have a passion for flying.
YOU NEED SUSAN'S TRAINING TO BE THE BEST YOU CAN BE !!!
Tony Panza - Fort Lauderdale, FL
April 2007
I dreamt of becoming a Flight Attendant ever since my first commercial flight when I was fifteen years old. I was in awe of the massive plane and how gracious and posed the flight attendants represented themselves. Unfortunately, due to lack of self-esteem and personal confidence at a young age, I did not pursue my dream until last summer. Twenty years later I found myself driving to my local airport and marched in to seek information on how I could accomplish my dream. I met with one of the owners of a business aviation flight department and he gave me the name and telephone number of their flight attendant.
I was so surprised to learn that her name was Joanne Robertson Bobb who I trained and worked with three years earlier at a four diamond resort in our area. I contacted Joanne and we talked for over an hour about the necessary steps to become a successful corporate flight attendant. She stated that it was solely due to Susan Friedenberg's Corporate Flight Attendant Training back in 2002. Joanne told me to contact Susan directly. Nervously, I did call her knowing that she was most likely a busy business woman with minimal extra time. I left a message and to my surprise she personally returned my phone call promptly. After our lengthy conversation I knew that I had the skills and confidence to make my dream a reality. She would provide the tools.
Two months later I successfully completed Susan's course as well as the initial emergency egress training with FlightSafety International in Teterboro, New Jersey. Susan's three day course was incredibly concentrated. She taught us everything from how to market ourselves professionally in the world of aviation, as well as using savvy and needed business practices as a contract flight attendant, catering, the expectations of an actual trip and how to "work" a trip from start to completion, aviation terminology, an abundance of extra reading material, as well as international trip planning. Just to name a few... Most importantly Susan took me under her "wing" and has supported and encouraged me EVERY step of the way. She is always there for her students after the fact. She mentors everyone after the training whenever it is needed.
Susan's course allowed me to recognize that I ALWAYS had the confidence to become a successful corporate flight attendant. I was just lacking the education and tools to become one. During the emergency training at FSI Joanne Bobb my old friend and now mentor who is now an instructor working for FlightSafety International actually trained me for providing cabin safety for passengers. After attending Susan's training class, Joanne flew for several years and is now a trainer herself! I met April, a class peer, who has become one of my closest friends and is a successful corporate flight attendant right out of Susan's training as well. We frequently exchange stories and our experiences; becoming each other's support system.
To my surprise I started working as a corporate flight attendant five weeks after my training for the same aviation company that I marched into three months earlier. Yesterday I returned from a trip to St. Marten and tomorrow I am leaving for a three day trip to Lake Tahoe, California.
Every experience within the world of aviation is different. From the actual trips, FBO's, crew members, passengers, and catering. While I am thankful for my lengthy experience in public relations and the food and beverage industry, Susan's course gave me the motivation I needed to realize my attributes to set forth on accomplishing my goal. The most important lesson Susan has taught me is to constantly "think outside the box". One must be organized and multi-task oriented without an ego to be a successful business aviation flight attendant and really have a career in this industry. Without Susan's Corporate Flight Attendant Training class, I would not be where I am today in my constantly growing career.
Thank you Susan for changing my life and assisting me EVERY step of the way....
Michelle F.
Western, MA
January 2007