Susan's course came highly recommended from so many people in the business aviation industry that I decided to take her training following my initial safety training at FlightSafety. It was just about the most intensive schooling I've ever had. Susan's enthusiasm, knowledgeableness, and thoroughness gives you a leg up in this industry to be sure. For your added convenience you get a whopping manual so you won't forget a thing! This is important, don't feel overconfident and leave home without it, or at least without reading it the night before a trip and most certainly your first trip!

In case reading through it isn't enough to calm you, Susan also maintains contact and coaches her students regardless of when she trained them. You'll be rolling with the stories of mishaps and follies you hear through this training; mistakes of others that you can avoid because you will already know about them! (Ahem, "the manual" says Susan in a charming little reminder) This is an amazing career, but certainly a particular one, so avoiding silly errors counts. All I can say is don't eat the day before your training, get plenty of sleep the night before, and get ready to stuff yourself both with delectable gourmet fare and know-how. Thanks Susan and good luck newbie flight attendants!

Elizabeth Ferris - Contract Flight Attendant- Connecticut
February 2008

I was a commercial flight attendant for 4 years, I loved my job, traveling to different destinations and meeting new people. After September 11, 2001 everything changed and I was forced to go back into the corporate world doing the 9 - 5 daily routine. Within 5 years I moved 5 times, and after the last move I decided that I was going to get back into flying, but knew commercial aviation was not an option. I researched corporate aviation and found that without specialized training you basically could not enter this world without the training.

I contacted Susan Friedenberg; we spoke about what I currently did, why I wanted to make a career change and what it takes to become a corporate flight attendant. I decided to take the plunge, invest in myself, and regain control of my life and to attend Susan's training.

The class was intense, exciting and informative. There was so much information to absorb I left each night and collapsed in my room - just trying to process it all. It was totally different than commercial aviation. In commercial there were other flight attendants to ask and assist, there was a process to follow and policies and procedures. In corporate aviation you are solely responsible for every aspect. I remember one day we were in the Falcon 2000 cabin trainer at FlightSafety where Susan teaches her training and Susan was role playing the client / passenger. The scenario was she had a large bag with valuables in it and we were getting ready to take off and I was the flight attendant. Well, needless to say I didn't last five seconds in corporate aviation, because I was still thinking commercial. That is probably one of the most valuable lessons I learned. I needed to retrain myself to think in an entirely new way.

I know that without going to Susan's training I would have never been able to break into this industry. Thank you and I wish you many years of continued success.

Karen Kurtz - February, 2008
King of Prussia, PA

I just want everyone to know what an AWESOME experience and training the Corporate Flight Attendant Training class was and instructor Susan Friedenberg is!! She delivered everything she promised and more. Once you get to class be ready for take off and "hold on to your hats" because you will be blown away by the intensity and wealth of detailed knowledge, information and experience she provides! She supplies a "Susan Manual" with all the details you will ever need. I CAN'T IMAGINE BEING A CORPORATE FLIGHT ATTENDANT WITHOUT THIS TRAINING!!!!!! Her goal is to make her students the best in the industry and it is absolutely evident by her all consuming passion. We had a great time... we laughed a lot!!! We also ate a lot!!!! I truly don't know how she does it but she continues to keep in touch and motivates me / us long after the class is over. She has given me confidence and friendship. She is a classy lady.

Thanks for EVERYTHING, Susan !! Warmest wishes for your continued success.

Rita Hydro
January 2008
Jim Thorpe, PA

I've been in Real Estate for eight years, and as you may all know the market is really slow right now. I needed to do something different, I needed a career change. In the back of my mind I always dreamed about being a flight attendant, so I decided to do some research and came across Susan's Web site. I decided to call her and soon realized how passionate she is about this industry. I knew right away this is what I wanted to do and I knew I was going the right way and with the best. I attended Career Track, Susan's training and FlightSafety's training. I also took her Interview For Success Training, which was fantastic and by the end of both training's I had all the confidence and the skills to excel in this industry. After 6 weeks of taking her trainings, I landed my first interview and two days later they called me for my first trip! Surprisingly I was not nervous at all because I knew exactly what to do from the time I received the trip sheet, to the catering to the cabin procedures. Everything I learned through her training came into place immediately, and it was like I had been doing this forever. I now know that her training was the best investment I have ever made and I know you will feel the same way after taking her training. Thank you Susan for your support, you're truly the best. Keep up the good work.

Beth Bellini - January 2008
Cranford, NJ

Susan,

I would love to thank you for the tremendous knowledge and insight I received taking your Corporate Flight Attendant Training and Interview For Success Training. I was hired for a full time position after my second interview! My first trip with this account (who is now my employer) was with the CEO of a company and on his Challenger 601. I felt confident with all of my training and carried out my duties with comfort and success, creatively incorporating all of the valuable information you shared throughout the training. This was a new career choice for me, and you made me feel like I had been doing it for years! I have already been commended by my superiors for my superb service. I will be forever grateful for your loyalty to this industry and me as your student and now friend.

Respectfully,
Wendy S Frazier
Atlanta, GA September 2007

Thank You From Canada!

Taking Susan's Corporate Flight Attendant Training in Atlanta Georgia (February 2007) gave me the knowledge and confidence to venture out on my own as a 'contract' Corporate Flight Attendant and begin working for myself.

Although previously employed as a full time Corporate Flight Attendant for over 5 years in southern Ontario, I was amazed at how much more I should have known about my own job after taking Susan's in-depth three day course!

Landing contract work in Canada is much tougher than it is in the U.S., but having Susan's training on my resume gives me a distinct advantage when negotiating my next charter flight. I only wish I had discovered Susan years ago!

She is a fantastic instructor, passionate about her work and dedicated to change the mind set of law makers when it comes to cabin safety.

Thank you Susan for all your help and continued support! As you already know, you have become not just a mentor but a very good friend of mine.

I wish you all the best!

Krista Devitt
September 2007
Hamilton, Ontario
Canada

For anyone contemplating a career as a Corporate Flight Attendant, I would strongly suggest Susan Friedenberg's training. Susan has invested every bit of her energy, knowledge and experience into her training program, and her goal is to make everyone of her students "the best in the industry". The training was excellent.

Her 3 day course was incredibly thorough, detailed and concentrated. Every aspect of the business was covered in detail, giving me the confidence to feel fully prepared to take a trip at the end of the course.

There is so much to know…. and we know it, because we are "Susan trained" !

Thank you Susan for the interest and extended support you take in everyone of us and for continuing to be with us long after the course is over.

With sincere appreciation,
Cosette R. - Northern California - August 2007

I would just like to thank Susan for being such an excellent Corporate Flight Attendant Instructor and a wonderful woman. Her 3 day training class was very informative, fun and really helped me on my first trip that I was fortunate enough to receive only one week after attending her training program at FlightSafety in Teterboro. Susan's enthusiasm and knowledge of business aviation and the corporate flight attendant world is infectious. I am very grateful for her teaching, coaching of me and her follow up to my E-mails after the completion of the class.

Thank you again Susan and I wish you continued success.

Glenn Bonfili - San Diego, CA July, 2007

Deciding to make the transition from being a commercial flight attendant to a corporate flight attendant is actually a major transition. It isn't as easy as you think. I didn't know the first step regarding how to get there! I searched all over the Internet, and found Susan's Web site. I read every word of it. I made the leap, and just completed Susan's corporate flight attendant training in Boston in April.

After completing this intensive, informative, and overwhelming training, I cannot believe that there are corporate flight attendants doing this career without having taken Susan's three day training course. I now realize that I would have walked into an unknown environment making many mistakes by not knowing everything I now know. It is unbelievable to me the amount of confidence, knowledge, and hands-on catering experience I learned in three days as well as marketing myself for this industry. I can tell you that taking this course is the key component to success in the corporate business aviation world. Having Susan's training on my resume has given me a boost to interview with some of the best corporate aviation departments in my area.

Kelly Hennelly
Boston, 2007

I have been a commercial flight attendant for the past twenty years, and boy has the industry changed! To make a long story short, I got sick and tired of all the drama, aggravation, delay's, mechanicals, and the Grey Hound Bus crowd I was hauling all over the planet. I thought to myself there has got to be a better way?

I always wondered how the flight attendants on those beautiful corporate jets got that kind of flying job. I did some research and found Susan Friedenberg's Web site. It forever changed my life. I now have hope for the job I have always loved and really wanted. I can still travel, meet great people, have flexibility with my schedule and make great money.

I now fly for several different corporate flight departments as a contract flight attendant, and I have learned so much. Susan's training gave me the tools I needed to become a great corporate flight attendant. Her training gave me the confidence I needed to go out there and get the job! It only took me a few weeks after her training in Atlanta.

After Susan's training I attended ALTEON'S emergency training in Long Beach and the two training's combined was the educational process that I needed (and so do you) to have your resume looked at and taken seriously.

Susan has become a mentor and a friend, and helps to guide you well after your training is finished. I don't believe you can just go out there and wing it ...so to speak ! Fly Safe... Best of Luck to all of you that are serious and have a passion for flying.

YOU NEED SUSAN'S TRAINING TO BE THE BEST YOU CAN BE !!!

Tony Panza - Fort Lauderdale, FL
April 2007

I dreamt of becoming a Flight Attendant ever since my first commercial flight when I was fifteen years old. I was in awe of the massive plane and how gracious and posed the flight attendants represented themselves. Unfortunately, due to lack of self-esteem and personal confidence at a young age, I did not pursue my dream until last summer. Twenty years later I found myself driving to my local airport and marched in to seek information on how I could accomplish my dream. I met with one of the owners of a business aviation flight department and he gave me the name and telephone number of their flight attendant.

I was so surprised to learn that her name was Joanne Robertson Bobb who I trained and worked with three years earlier at a four diamond resort in our area. I contacted Joanne and we talked for over an hour about the necessary steps to become a successful corporate flight attendant. She stated that it was solely due to Susan Friedenberg's Corporate Flight Attendant Training back in 2002. Joanne told me to contact Susan directly. Nervously, I did call her knowing that she was most likely a busy business woman with minimal extra time. I left a message and to my surprise she personally returned my phone call promptly. After our lengthy conversation I knew that I had the skills and confidence to make my dream a reality. She would provide the tools.

Two months later I successfully completed Susan's course as well as the initial emergency egress training with FlightSafety International in Teterboro, New Jersey. Susan's three day course was incredibly concentrated. She taught us everything from how to market ourselves professionally in the world of aviation, as well as using savvy and needed business practices as a contract flight attendant, catering, the expectations of an actual trip and how to "work" a trip from start to completion, aviation terminology, an abundance of extra reading material, as well as international trip planning. Just to name a few... Most importantly Susan took me under her "wing" and has supported and encouraged me EVERY step of the way. She is always there for her students after the fact. She mentors everyone after the training whenever it is needed.

Susan's course allowed me to recognize that I ALWAYS had the confidence to become a successful corporate flight attendant. I was just lacking the education and tools to become one. During the emergency training at FSI Joanne Bobb my old friend and now mentor who is now an instructor working for FlightSafety International actually trained me for providing cabin safety for passengers. After attending Susan's training class, Joanne flew for several years and is now a trainer herself! I met April, a class peer, who has become one of my closest friends and is a successful corporate flight attendant right out of Susan's training as well. We frequently exchange stories and our experiences; becoming each other's support system.

To my surprise I started working as a corporate flight attendant five weeks after my training for the same aviation company that I marched into three months earlier. Yesterday I returned from a trip to St. Marten and tomorrow I am leaving for a three day trip to Lake Tahoe, California.

Every experience within the world of aviation is different. From the actual trips, FBO's, crew members, passengers, and catering. While I am thankful for my lengthy experience in public relations and the food and beverage industry, Susan's course gave me the motivation I needed to realize my attributes to set forth on accomplishing my goal. The most important lesson Susan has taught me is to constantly "think outside the box". One must be organized and multi-task oriented without an ego to be a successful business aviation flight attendant and really have a career in this industry. Without Susan's Corporate Flight Attendant Training class, I would not be where I am today in my constantly growing career.

Thank you Susan for changing my life and assisting me EVERY step of the way....

Michelle F. January 2007
Western, MA